Contact us

Welcome

--All chocolate products are gluten free.
--Allergy Information: Contains Milk, Whey and Soy. Made on equipment that also processes peanuts.
--Gift order: If Items are purchased as gifts, please make sure you include the information of gift message card when you checkout. (LEAVE A NOTE "to seller")

Shipping details

--Our items are made to order, most orders will be shipped within 3 business days. However, between mid-January and Feb 28th, the processing time can be up to 10 business days. Please place your order as early as possible.
--Once your order is shipped, you will receive a shipping confirmation email with a link to track your order.
--Shipping time frame
@@within the Continental U.S: 2-5 business days.
@@Canada: 1-3 weeks to Canada. Certain areas may take about 4 weeks.
@@UK: 3-10 business days.
@@Other countries: It usually takes 3-4 weeks for international through USPS first class. Certain countries may take up to 8 weeks. Delivery time varies by destination.

Refunds, returns & exchanges

--Refund: You can cancel your order anytime before receiving the shipping confirmation email.
--Returns and exchanges: If any damage occurs during shipping, please contact us chocolatesays@gmail.com
Pictures of damage are appreciated! We will send a replacement item as soon as possible.